The topic of bots has consumed my brain for close to a year
The topic of bots has consumed my brain for close to a year. It was a challenge to understand how to write for them, I think today most of the creation is in the hands of developers and computer scientists, but I think the art of writing dialog should be in the hands of writers and editors. Thinking of starting a movement. 😉
The difficulty in building a chatbot is less a technical one and more an issue of user experience. The most successful bots will be the ones that users want to come back to regularly and that provide consistent value.
Read: The Complete Beginner’s Guide To Chatbots by Matt Hartman, Director of Seed Investments at Betaworks